30-Day Software Return Policy
Because we have over 450,000 users today, we are so confident that you will be happy with our software that we offer a full 30-day money-back guarantee.
But don’t just take our word for it… read what our customers have taken the time to write… software testimonials.
Except as outlined below, we offer a 30-day refund policy. If you wish to return the software, you will need to contact us for a Return Authorization Number (RAN). To receive a refund, you must also uninstall the software, record the uninstall code, and complete and return the Letter of Intellectual Property Destruction within 30 days of purchase. You must timely return any software materials that were shipped (if any), e.g. a backup CD if you ordered it.
Canadian versions have the same money-back guarantee as the US versions. Please note that cross-border shipping times vary and this should be taken into consideration. Otherwise, there are no refunds for international orders. Our US & Canadian versions are designed using United States & Canadian principles of taxation and real estate analysis. Many other countries or geographic regions may have real estate analysis nuances that are different than what is used in the US and Canada. As such, we can’t guarantee that our model will exactly match your a specific country, culture, or region’s typical method of analysis. Please email us with your questions before purchase.
Our product is delivered electronically. Download links are delivered automatically to the email address you provide in your order. Please check your spam folder and be sure to white-list our email address to avoid delays. If for any reason you do not receive the download link, then please contact us to provide an alternative email address.